Santa Clara Office: 408.727.4111
Carmel Valley Office: 831.659.1115

The Contractors State License Board (CSLB) is a part of the Department of
Consumer Affairs. The CSLB is not a contractor's friend, and almost always sides with the homeowner.
When a homeowner files a complaint with the CSLB, the Board investigates the
complaint. Assuming the complaint has merit, the Board decides if the complaint should be pursued as
either a citation or an accusation.
Citations may contain civil penalties of up to $5,000 and/or orders of correction
requiring the contractor to make repairs to the project or pay back money to the owner.
The CSLB will try to downplay the impact of a citation. A CSLB representative
once referred to a citation as a traffic ticket; however, the CSLB lists citations on contractors' licenses at their website. This
can make it difficult for a contractor to get work when a prospective client checks the contractor's license
and sees the citations.
If the CSLB pursues the complaint as a charge, or accusation, it could lead to suspension
or revocation of the contractor's license. In this case, the state Attorney General would represent the CSLB.
If the CSLB files either a citation or accusation against you, seek legal advice immediately.
Mr. McCarthy has successfully defended many contractors charged with citations and accusations by the CSLB.
The information contained in this site is for informational purposes only; it is not intended to
constitute legal advice. Users of information from this site do so at their own risk.